The Payment Services Act requires the making-available of certain information in an easily accessible manner on a durable medium. For a long time, it was unclear what fulfils these requirements. Sending information to the internal inbox on the e-banking platform is not sufficient according to the ECJ. Usually the e-banking inbox is used for communication with the bank only. To make sure that the information is made available in an easily accessible manner, this information must be sent to a private e-mail account. (8Ob14/17t)
ECJ defines “easily accessible manner”
